This article was suggested by Robert Bagley, who was having problems storing files on a newly-acquired hard drive. Fixing his problem was simple – but not obvious. If this setting is incorrect on a new hard drive you just installed, you’ll have problems accessing files on that drive.
NOTE: This technique applies to, and works the same on, all versions of the Mac OS from 10.6 through 10.9.
Applications, and the boot disk, require permissions and ownership to be accurate and enabled to function properly. (A permission allows one application to “talk” with another application.) This is what we are repairing when we use Disk Utility to “Repair Permissions.”
NOTE: File servers, also, require permissions to keep track of which user has access to which file.
Drives that store data don’t use permissions and ownership. In fact, they shouldn’t use permissions. However, especially for new drives, permissions get turned on by accident for a data drive, which then prevents it from working properly.
Here’s how to turn off permissions on a hard drive or RAID.
BIG NOTE: This should NOT be done for the boot disk or server volumes. This SHOULD be done for all direct-connected drives that only store data.
Select a drive. (Remember, leave the boot disk alone.)
Type Command+I (or choose File > Get Info). This displays a wide variety of statistics about that hard disk. (My favorite is “Available,” which is always seems to disappear almost immediately.)
If it is closed, twirl open the Sharing and Permissions triangle and look toward the bottom. If “Ignore ownership on this volume” is checked, everything is fine.
However, if this is NOT checked, we need to change the setting.
Click the lock and enter an administrator’s password to allow changes to this setting.
Then, check “Ignore Ownership on this volume” and close the window.
You only need to do this once for each of your data drives. Most of the time, this will be set correctly. But, for those instances where it isn’t, now you know how to fix it.
79 Responses to Mac OS: Turn Off Drive Ownership← Older Comments Newer Comments →
This is a very interesting article and discussion. I wonder if you could shed light on a different problem that may or may not be related. When I am running an application (say MS Word) and do a command-O to open a file, there is a longer-than-needed delay while the computer starts up the backup drive, so that it will be available for searching. I have the backup drive EXCLUDED in spotlight preferences. Is there any way to exclude it from simple “open” commands? Thank you.
When you Open a file, you are not doing a spotlight search. Instead, the OS spins up every hard disk because it does not know where the file you want to open is stored. Therefore, it brings everything online.
Thank you… I get that – what I’m asking is how to tell the OS NOT to search in that drive. Same problem when saving – I never want an application to save in that drive, so don’t want to wait the extra 5+ seconds for it to spin open that drive.
No there isn’t unfortunately. You’d need to eject the disk and then mount it before you do your backup – not a set-and-forget option.
You could always open your file from the finder instead, that would mean the OS wouldn’t spin-up the other drives.
Ok, what do I do if I had a permissions disaster on my main HD and then used TimeMachine from my constantly-connected backup to restore from a prior date only to find that my Backup Drive AND my secondary partition, which is set to boot into a newer OS (El Capitan vs. the first on Snow Leopard) has a “lock” icon on each of them and when doing a “Get Info” the permissions are set to “custom” even for system, even for admin? I can enter my password, which has not changed, to change “system” to read/write but it will revert back to “custom” by the time I re-do the packlock.
Changing “ignore ownership” check-mark doesn’t make any difference. If I hold “option” at startup I can’t even select my secondary partition as a boot disk. I am locked out entirely from that partition AND I am locked out of using my restored HD from using my backup drive for backups because it, too, is locked.
HELP! I can’t even find anything on Google when I search issues with “custom permissions” that can’t be changed. I was lucky that while booted into the OS Snow Leopard install disk (thank God I have one) I could even use my Time Machine backup disk to restore.
I restored to a date where my HD permissions were not screwed up but prior to this I had booted from the OS X installer DVD to do a password reset (except instead of changing the password I just chose the reset permissions). This resulted in numerous ACL errors, over 200K worth, when I went to boot my computer. I ran a script to get rid of the ACL permissions errors but after doing so I still had a couple thousand instances and it was causing a permissions check on my OS X Snow Leopard to take 20-some minutes.
In restoring to a previous day using Time Machine it apparently left my connected backup drive and my secondary partition with El Capitan set to the permissions that were “reset” with the Utility and so I have no access to either of them. I am afraid to boot from the OS X installer DVD and run the reset again (not of my passwords but just of permission defaults) for fear that it will trigger the numerous ACL expected/not found errors again. But right-clicking and doing “Get Info” doesn’t allow me, even though I am the admin, to change the “Custom” permissions beck to allowing “System” read/write access. They just keep reverting to “Custom” and the packlock icon is on my backup drive and my secondary partition.
I do NOT have filevault or any such service set up or enabled at any point. The disaster came on slowly when I attempted first to get the two partitions to allow me equal access between documents, folders, etc. and then further complicated matters by buying a MacBook and doing the same so that I could access my files through my home network. Even after altering permissions last week and the week prior everything was going well until I booted up and accidentally hit something on my keyboard after which the permissions issues became so bad that I couldn’t boot into my primary OS (HD). I managed to restore to a point before all this nonsense started so why is my backup drive and my secondary partition locked out, and how to I reset the “custom” permissions that are on both of those volumes to default without having system-wide permissions chaos ensue?
Sorry for the long reply. I do appreciate any help. So far I’ve been batting zero looking up how to fix anything pertaining to “custom” permissions settings that allow no read/write access (or changes).
Ouch! This requires more specific technical skills than I feel comfortable offering via email.
I strongly urge you to contact Apple Support.
I’m trying to backup a NAS …
I understand your suggestion to uncheck “Ignore ownership on this volume” thru the get info route. Unfortunately, my problem is that this box does not appear when using Command+I.
Any suggestions will be greatly appreciated.
Thanks in advance.
If I do this with a USB drive and want to use it on different Mac OSX devices (all mine, same login, desktop and laptop), will this works.
I am thinking of securing the data by applying ownership to the drive. Does this make sense or should I use something else instead?
Drive ownership doesn’t work the way you envision. It is more of an operating system routine designed around managing files on servers.
To secure your data you should look into encryption, or other ways to lock up a drive.
Have an issue where ignore Drive permissions tick reverts after a day AUTOMAGICALLY on 10.12.4. Wish I could just install an earlier OS X and be done with it.
This would be a small problem except that this effects multiple people from multiple companies which means that this is costing serious loss in productivity.
Apples’ ultimate answer will be install OSx server but that just adds much more complexity to something that should be down right simple and easy.
But added complexities like permission masking, SIP and the fact Apple loves to hide everything out of sight makes fixing these things much more infuriating and unnecessarily complex.
Please escalate this as I have this issue on 2 sites now, 10 users.
Drive ownership is an essential setting when you are running a system as a server. It can only be turned off for externally connected, non-boot drive that are not part of a network device.
I agree, servers add complexity, on the other hand, I’ve always used servers – even those driven by a MacMini or Network Attached Storage – for workgroups as large as yours.
I was hoping this post would address the problem I’ve been having. I’ve stopped using Time Machine and now just run Carbon Copy Cloner on files that actually _need_ backup.
I turned off TM and deleted the backups, but there’s still a _lot_ of missing space, and still growing; We’re up to 92.66 GB of a 1 TB drive–just gone. (No, it’s not CCC’s SafetyNet–I empty that once I’ve checked the backup.)
If I got another drive and had TM switch to that one, I’d just have another drive with missing space–and would that even fix the problem on this one? I’m stumped!
You might try defragmenting your hard drive. The Mac creates lots of inivisble files – and defragging may help.
Thank you in advance.
Did exactly as per your instructions.
Closing the info pane reverts any changes.
Still receiving same message
‘The folder “LaCie” cannot be opened because you don’t have permission to see it’s contents’
Mac osx 10.6.3
Assuming there’s nothing wrong with the drive, or the OS…
Is the LaCie folder stored on your boot drive or an external device? Is the external device locally attached or on a server?
Boot drives and servers require special handling. A directly-attached external drive should work perfectly.
I recently moved my home folder and another users home folder from my macOS boot disk to an external HD to free up space on my boot disk. This was an easy process and it works fine, but now, I see that my user and the other users home directories are not protected as before. When I say not protected I mean I’m able to freely view and modify all folders and files in the other users home dir and vice versa. And per this link: https://support.apple.com/en-us/HT203538 I have already reset user permission after the home directories were moved. How can this be fixed? or is this the way it is because permissions are ignored on volumes other that the boot disk?
I’m sure I’m missing something fundamental with permissions so any insight appreciated.
Home directories are ONLY protected when they are left inside your boot drive. Moving them to an external drive converts them into simple folders, accessible to anyone.
The only option would be to add encryption to the folder, which tends to slow performance greatly when accessing them. If you need them protected, you’ll need to move them back to their original location – or, more accurately, copy the files from the external drive into the new Home folder that macOS created when it couldn’t find the one that was there.
Got it! Thanks for your quick reply !!
Can you advise why my external drive contains my folders which have a red circle with white line through them. It says I do not have permission to open them. Is this because the external drive had those files created on it from another Mac computer which I own?
As long as permissions are not enabled on the drive, any computer can create files on an external drive which are readable by all other computers.
This could be system files made visible, or other hard disk issues. I suggest contacting Apple Support.